Terms & Conditions

New Accounts

The first order with us are to be paid by credit/debit card. Subsequent orders may be on account subject to the relevant checks on bank and trade references, and the order being within assigned credit limits. Account Opening Forms are available on request, please contact our accounts or customer service team based in the office on 

+44(0)3452 606060 | sales@cotswold-fayre.co.uk

Value Added Tax

VAT is charged at the prevailing rate to all items marked ‘S’ in the catalogue. The prices on the website are ex VAT and VAT will be charged on checkout or invoice.

Payment

All invoices are to be paid within 30 days following delivery. If payments are not received by the due date, Cotswold Fayre will charge the buyer interest 2% above base rate, calculated on a daily basis, on outstanding amounts until paid in full. Any bank charges incurred, such as unpaid cheques, will be passed to the buyer. Cotswold Fayre reserves the right to remove the credit facility if payments are frequently late or unpaid. Accounts passed to the debt collectors will automatically be placed on hold and excess charges incurred by doing so passed to the customer and any outstanding payments will need to be settled by credit/debit card, and a 2% fee charged.

Title

All goods will remain the property of Cotswold Fayre until paid for in full, but the risk will pass to the buyer on delivery. Cotswold Fayre reserve the right to remove from the buyer’s premises all goods which have not been paid for by the due date, and the buyer is deemed to consent to Cotswold Fayre entering its premises for that purpose until payment is made in full.

Prices

Prices sometimes change at short notice, and Cotswold Fayre reserve the right to pass onto the buyer any price increase imposed by its supplier between the date of an order for and the date of delivery of goods.

Claims

On occasion that there may be a discrepancy or shortage of the order, or if the goods are damaged, the buyer must advise Cotswold Fayre within three working days of delivery.

Returns

No returns will be accepted unless prior arrangements have been made.  Cotswold Fayre cannot give credit for goods that are already price marked.

Sell-by Date

The buyer must ensure correct stock rotation as we are unable to give refunds for stock that remains unsold after its ‘best before’ date.

Deliveries

Cotswold Fayre aims to deliver when promised. However, late or un-booked in deliveries cannot be accepted as a reason for refusing goods unless the buyer lets Cotswold Fayre know in writing before the goods are despatched. Orders placed online are not binding until shipped.