Investors in People

Highly Commended in Thames Valley Business Awards

"Highly Commended – Small Business Category"

Henley Growing Business of the Year

"Winner – Business Growth Category"

Gourmet, organic & fine food wholesale supplier & distributor

Last Update : 27 Aug 2010
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About Us

History

Cotswold Fayre was started by Paul Hargreaves in the early 90s originally as the distribution arm of a number of small Cotswold based companies. With the tremendous growth of interest in high quality products that are not available in the multiples during this time, Cotswold Fayre has grown and developed considerably.

We now supply over 1000 customers - mainly farm shops, delicatessens, garden centres, cafes, gift shops and restaurants with around 1,500 product lines from over 120 different suppliers. These suppliers are all speciality producers mainly producing great food in the UK, but now some are now as far away as New Zealand and South Africa.

Cotswold Fayre stand at the Speciality & Fine Food Show September 2009

Speciality & Fine Food Show

Staff

To facilitate the enormous growth over the last few years there are now more than 20 staff. The main members of the team are as follows:

  • Paul Hargreaves – Managing Director
  • David R Jones – General Manager
  • Nikki Taylor – Finance Controller
  • Louise Ingram – PA to the MD
  • Carole Billington – Customer Service and Kent Sales
  • Holly Sommerville – Customer Service and Sales
  • Dee Burgess – Customer Service
  • Robin Tyler – Sales Manager
  • Jennie Meiner – Purchasing and Warehouse Manager
  • Angela Hibbard – West and South East England Account Manager
  • Debbie Harrowell – West Midlands Account Manager
  • Carlo Gilardenghi – Wales and North England Account Manager
  • Tessa Evans – South England Account Manager
  • TBC – Midlands and East England
  • Paul Weatherley – Warehouse Operative
  • Adam Mccormick – Warehouse Operative
  • Eamon “Bert” Lambert – Warehouse Operative
  • Krysztof “Chris” Rodzik – Warehouse Operative
  • Richard Marriott – Driver
  • Kevin Parks – Driver
  • Robert Strike – Driver
  • Gary Taylor – Driver
  • Kevin Goodenough - Driver

Customer Service & Deliveries

Cotswold Fayre prides itself on a high level of friendly customer service. Our experienced office staff are always on hand to answer any questions and offer advice on our products. Other services include:

  • A regular phone call to check if you need an order.
  • A regular delivery day based on area - please call the office to find out when this is. Orders can be placed up to lunch-time on the day before delivery.
  • Sales visits available from our experienced Field Sales Team who can show you new products and offer advice on merchandising and how to develop the range in-store.
  • Cotswold Fayre has the most comprehensive trade website for speciality food in the UK - www.cotswoldfayre.co.uk and you can use this to place your orders. Our sales team is backed up by our office customer service team - any items out of stock will be advised by a phone call the day before delivery and alternative products suggested if appropriate.
  • Promotions offered regularly with many suppliers happy to come and do 'tastings' of their products in-store – just give us a call to arrange this.
  • Our head office in Oxfordshire has within it a showroom where all our products are on display. You are welcome to visit by appointment or come to one of our regular Open Days.
  • We also participate regularly at trade shows – in particular those sponsored by the Guild of Fine Food Retailers.

Download Map

Alternatively can you use the map which is inside cover of our brochure.
Download the map

Credit Accounts

All regular customers are welcome to open an account after 3 months' trading or 6 orders with us. We ask for a bank reference and 2 trade referees. All customers who have not had an account opened will be expected to pay by cash or cheque on delivery. We are, of course, happy to supply our bank details for customers paying by BACS.

Account Request PDF

NOTE: You must download the Account Request PDF document, print it, fill it in with your company information and post it to Cotswold Fayre. Cotswold Fayre require a signature from a company member to process your account.
Once you have opened a credit account with us, our terms are 30 days net - if these terms are consistently not adhered to the customer will revert back to cash or cheque on delivery or pro forma invoice.

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Data Protection

Cotswold Fayre is registered with the Data Protection Agency and adheres strictly to the Code of Practice.

Data Protection No: 24979661

www.informationcommissioner.gov.uk

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